marketing@lcinsp.com
+62 254 5020101

PT. LESTARI CITRA INSPEKTINDO

Privacy Policy

PT. Lestari Citra Inspektindo values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or interact with us.

By using our services, visiting our website, or providing your personal information to us, you consent to the terms of this Privacy Policy.

1. Personal Information We Collect

We may collect various types of personal information from you, including but not limited to:

Identification Information: Full name, address, phone number, email address, date of birth, and other identification information you provide to us.
Business Contact Information: Company name, job title, company address, company phone number, and company email address.
Service Information: Details of the inspection services you request or that we have provided to you, including inspection location, type of asset inspected, and inspection date.
Financial Information: Payment information, such as credit card details or bank account information, required to process payments for our services.
Technical Information: IP address, device type, operating system, browser type, log information, and website usage data.
Correspondence Information: Records of communication and correspondence between you and us.
Other Information: Other information you choose to provide to us.

2. How We Collect Your Personal Information

We may collect your personal information in various ways, including:

When You Use Our Services: When you submit a request for inspection services, during the inspection process, and when you receive the inspection report.
When You Visit Our Website: Through contact forms, account registration (if any), cookies, and other tracking technologies.
When You Communicate with Us: Through email, telephone, or other communications.
From Third Parties: We may receive your personal information from legitimate third parties, such as business references or third-party service providers.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Managing Services: To process your inspection service requests, perform inspections, and provide inspection reports.
Communication: To communicate with you about our services, respond to your inquiries or requests, and provide service-related updates.
Payment: To process payments for our services and manage your account.
Service Improvement: To analyze the use of our services and website, develop new services, and improve the quality of existing services.
Marketing: With your consent (if required), we may use your contact information to send you promotional or marketing information about our services. You can opt-out of receiving marketing communications at any time.
Security and Fraud Prevention: To protect the security of our systems and data, and to prevent fraudulent or illegal activities.
Legal Obligations: To comply with applicable legal and regulatory obligations.

Other Purposes: For other purposes that we notify you of and with your consent

4. How We Disclose Your Personal Information

We may disclose your personal information to third parties in the following situations:

Third-Party Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processing, data analysis, email delivery, and technical support. We will ensure that these service providers are bound by appropriate confidentiality and data protection obligations.
Business Partners: We may share information with our business partners if necessary to provide services to you.
Legal Authorities: We may disclose your personal information to legal authorities or government bodies if required by law or valid legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the involved parties.
With Your Consent: We may disclose your personal information to other third parties with your consent.

5. Security of Your Personal Data

We take reasonable and appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, physical, and administrative safeguards designed to maintain the security of your information. However, please note that no method of data transmission or storage is completely secure.

6. Retention of Your Personal Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

7. Your Rights Regarding Your Personal Data

    In accordance with applicable laws and regulations, including the Indonesian Personal Data Protection Law (UU PDP), you have certain rights     regarding your personal data, including:

Right to Access: You have the right to request access to your personal information that we hold.
Right to Rectification: You have the right to request the correction or updating of your personal information that is inaccurate or incomplete.
Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal information.
Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another data controller.
Right to Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances.

To exercise your rights, please contact us using the contact information provided below.
We may need to verify your identity before responding to your request.

8. Cookies and Other Tracking Technologies

Our website may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device. We use cookies to enhance user experience, analyze trends, and manage our website. You can control the use of cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of every website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices or changes in applicable laws and regulations. We will post the latest version of the Privacy Policy on our website and update the effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

    If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

SAVANT BENEDICT PRANA
    Company Representative

PT. Lestari Citra Inspektindo
Komplek Pondok Cilegon Indah Blok D58 No.2
Cibeber, Kota Cilegon, Banten
marketing@lcinsp.com
  (+62) 254 5020101
www.lcinsp.com

By using our services, visiting our website, or providing your personal information to us after the effective date of the updated Privacy Policy, you are deemed to have accepted the changes.